DocID: 14518 - I purchased Documents To Go Full Version for my Android device. How do I install/reinstall/re-activate it on my current Android device?
DataViz, Inc. DATAVIZ-HOME

I purchased Documents To Go Full Version for my Android device. How do I install/reinstall/re-activate it on my current Android device?

Document ID: 14518
Last Reviewed: 2/22/2011

This document applies to:
Documents To Go Full Version 3.0 for Android

Printer Friendly  Printer Friendly


Question:

I purchased Documents To Go Full Version for my Android device.  How do I install/reinstall/re-activate it on my current Android device?

Answer:

Regardless of where you purchased, there are two applications that you must download and install to activate the full version: Documents To Go Full Version Key and Documents To Go Main App (Free Viewer). 

1) The Documents To Go Full Version Key is a small app which unlocks/activates the full version features contained in the Documents To Go Main App (Free Viewer)

2) The Documents To Go Main App (Free Viewer) allows for the viewing of files and contains the full version features. The full version features remain hidden/locked within the Main App until the Full Version Key is purchased and installed to unlock these features

You will see two Documents To Go icons installed on the device. This is normal, and both must remain installed for the full version to unlock.  You can hide one of these apps.

***Please note:  There is no need to enter a registration number or activation key.  The software will activate once both applications mentioned above are installed***

Follow the steps below to unlock/activate the full version depending on where you purchased:

A) If you purchased Documents To Go Full Version direct through DataViz, please follow these steps:

1) Click here to log into your account on the DataViz, Inc. website

2) Go to "My Account"

3) Click on "Your Registered Software and Download Links"

4) Select "Click to Download Software" next to the product "Documents To Go Full Version Unlock Key"

5) The "Click to Download Software" page will allow you to send an email to your Android device with the download for the Full Version Key.  You need the Main App (Free Viewer) installed as well. You can install the free viewer here.

6) Be sure to download and install both the Full Version Key and the Main App on your Android  

 

B) If you purchased Documents To Go Full Version through the Android Market, please follow these steps: 

1) Open the Market application on your Android device

2) Search for "Documents To Go"

3) You will find 2 apps: "Documents To Go 3.0 Main App" and "Documents To Go Full Version Key 3.0"

4) Download and install both the "Documents To Go 3.0 Main App" and the "Documents To Go Full Version Key 3.0"

5) After you download and install both applications, open Documents To Go (either icon) to make sure it launches properly