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After moving the Documents To Go applications to the Secure Digital memory card, the applications are re-installed to the Palm memory after synchronizing.

Document ID: 2323 << Back
Last Reviewed: 3/11/2003

This document applies to:
Documents To Go Premium Mac 5.0
Documents To Go Premium Win 5.0
Documents To Go Professional Mac 5.0
Documents To Go Professional Win 5.0
Documents To Go Standard Win 5.0
Documents To Go Professional Win 4.x
Documents To Go Standard Win 4.x

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Problem:

After moving Sheet To Go, Word To Go, and Slideshow To Go to the SD memory card, they are re-installed to the Palm OS memory after synchronization.

Solution:

Documents To Go requires a handheld device running Palm OS 4.0 or higher in order to use expansion cards.

Documents To Go does support the ability to store the applications Sheet To Go, Word To Go, and Slideshow To Go on the SD memory module. However, the following steps need to be followed:

  1. Install Documents To Go on the PC and Palm device normally with the first sync during the install process.
  2. Open Documents To Go on the Palm Device and select the memory card from the category pull-down list. This will cause Documents To Go to make contact with the SD card and open it for processing.
  3. Synchronize
  4. Copy the desired applications to the Palm memory using the Palm memory card application
  5. Delete the copied applications from the Palm OS memory

Documents To Go does not support 3rd Party Expansion Card managers. Users must use the Palm 'Copy To Card' function, in order to move applications to the expansion card. Furthermore, they need to use the methods describe at the following link to move documents to the expansion card.

Documents To Go checks both the card and the main memory to see that the applications are present before reinstalling the handheld applications. If you move applications to an expansion card and you have files that are on the main Palm OS memory, if the card is not present during the synchronization the handheld applications will be reinstalled to the device memory. There is a mechanism in place in the Documents To Go conduit that if you have files in Documents To Go the applications to use these files are present on the device.

Moving documents to the expansion card

****NOTE: The Documents To Go application itself and the Add-On Kit Items (DataViz Mail, Pics To Go, and SmartChart) can not be moved to the memory card.

DataViz Mail will see that the Documents To Go applications are on the expansion card. Likewise, Sheet To Go will recognize that SmartChart is available on the OS memory.

Documents To Go Upgrade Area

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